Shipping Policy
Processing time
All orders are processed and shipped within 24–48 hours (excluding weekends and holidays).
Delivery time
Most orders arrive within 5–8 business days after shipping, and often sooner.
Where we ship
We ship to the United States, United Kingdom, Canada, Australia, and New Zealand.
Shipping cost
Free shipping on all orders.
Order tracking
You'll receive a tracking number by email once your order ships. You can follow your package anytime on our Track Your Order page.
Delays
Delivery times can occasionally be affected by customs, weather, or carrier delays. If your order hasn't arrived within 15 business days, contact us at support@snugstepwarm.com and we'll help right away.
Wrong address
Please double-check your shipping address at checkout. We can't be responsible for orders sent to an incorrect address provided by the customer.